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insurance and benefits clerk

A professional who answers employees' questions and records employee enrollment in benefits and group insurance programs. Responsibilities include:

  • Explains and interprets company insurance program to employees and dependents.
  • Answers questions regarding benefits, such as pension and retirement plan, and group insurance, such as life, hospitalization, and workers' compensation.
  • Fills out application forms or verifies information on forms submitted by employees.
  • Mails applications to insurance company.
  • Files records of claims and fills out cancellation forms when employees leave company service.
  • May correspond with or telephone physicians, hospitals, and employees regarding claims.
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