will-call clerk

will-call clerk

A professional who stores and releases merchandise and receives payments for merchandise held in layaway department. Respnsibilities include:

Places ordered merchandise on shelves in storeroom.

Receives payments on account and final payments for merchandise and issues receipts, using cash register.

Keeps records of packages held, amount of each payment, and balance due.

Contacts customer when specified period of time has passed without payment to determine if customer still wants merchandise.

Releases merchandise to customer upon receipt of final payment, or when customer opens charge account, or routes merchandise for delivery to shipping or delivery department.

Packs merchandise when picked up by or being delivered to customer.

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Part of Speech: noun
Synonym(s): layaway_clerk
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Industry/Domain: Professional careers
Category: Occupational titles
Company: U.S. DOL
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