2 Terms
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CRM applications
Industry: Software
Add a new termContributors in CRM applications
CRM applications
invoice
Software; CRM applications
An order that has been billed. It is also a record of a sale to an account, including details about the products or services purchased.
knowledge base
Software; CRM applications
A database that internal users can browse or search in to find information about the organization's products and services, often to answer commonly asked questions from customers. This information is ...
license
Software; CRM applications
A set of the Microsoft CRM application functionality that an organization purchases. Each license type is associated with a group of privileges.
local
Software; CRM applications
A privilege level that specifies the user has access to objects within his or her own business unit.
notes
Software; CRM applications
A small item of information that can be appended to any business object. Notes can be appended to one and only one object.
opportunity
Software; CRM applications
A potential sale to an account or contact that may be won or lost.
competitor
Software; CRM applications
An entity defined within an organization that might compete for sales opportunities with your business unit. You can create a competitor record that contains information about a competitor, including ...
