20 Terms
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CRM applications
Industry: Software
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CRM applications
user
Software; CRM applications
Either the user of the Microsoft CRM application or the user who is logged in for authentication purposes for each Microsoft CRM API.
view
Software; CRM applications
A filter applied to a list of records. Users can choose different views that contain all the records or activities of a particular type or that are a subset of that type.
web service
Software; CRM applications
A unit of application logic that provides data and services to other applications that can be invoked using standard Internet transport protocols such as Hypertext Transfer Protocol (HTTP), Simple ...
web service description language (WSDL)
Software; CRM applications
An Extensible Markup Language (XML) grammar that developers and development tools use to represent the capabilities of an XML Web service.
workflow
Software; CRM applications
The automation of business processes, where business documents and tasks are automatically passed from one user to another for action, according to a set sequence.
access levels
Software; CRM applications
A security role setting that determines for a given object type at which levels within the organization hierarchy a user can act on that object type.
address
Software; CRM applications
Stores address and shipping information for a customer. This entity is used to store additional addresses for an account.
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20 Terms