5 Terms
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CRM applications
Industry: Software
Add a new termContributors in CRM applications
CRM applications
appointment
Software; CRM applications
A commitment representing a time interval with start/end times and duration.
attribute
Software; CRM applications
The name or structure of a field in a database entity. For example, lastname, firstname, and phone are attributes of each record in a PhoneList entity. The size of a field and the type of information ...
availability
Software; CRM applications
The periods of time when a resource can be scheduled to participate in a service activity.
callout
Software; CRM applications
Custom business logic that augments or modifies the standard behavior of the Microsoft CRM system. A callout is triggered by an event such as create, update, or delete.
campaign
Software; CRM applications
A container into which a business can attach campaign activities, campaign responses, sales literature, products, and lists to create, plan, execute and track the results of a specific marketing ...
campaign activity
Software; CRM applications
This entity represents the steps of a Campaign with owner, partner, budget, timelines and other information. These could be created both for planning as well running a camapign purposes.
campaign response
Software; CRM applications
This entity captures responses from existing or potential new customers for a campaign.
