29 Terms
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CRM applications
Industry: Software
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CRM applications
letter
Software; CRM applications
An activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter.
logical operator
Software; CRM applications
In a query, a connector between two expressions, two subclauses, or a combination of an expression and a subclause. There are three primary logical operators: AND, OR, NOT.
marketing automation
Software; CRM applications
Automating the business processes involved in marketing: creating and launching campaigns, targeting markets, collecting and analyzing responses, and adding the responses to the Microsoft CRM system.
marketing list
Software; CRM applications
This is a reusable grouping of an existing or potential customers created for marketing campaign or generic sales purposes.
metadata
Software; CRM applications
Information about the properties of data, such as the type of data in a column (numeric, text, and so on) or the length of a column. It can also be information about the structure of data or ...
Microsoft CRM
Software; CRM applications
A browser-based customer relationship management (CRM) application used to automate sales and marketing functions and to manage sales and service activities in an organization. Microsoft CRM is ...
