CRM applications

CRM applications

Industry: Software

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CRM applications

business

Software; CRM applications

An entity that provides goods and/or services to others.

ISV configuration file

Software; CRM applications

A configuration file, isv.config, that can be used to update the navigation structure of Microsoft CRM, including adding custom buttons, tabs, and menus to entities.

KB

Software; CRM applications

See other term: knowledge base

Software; CRM applications

To allow another user or team to have a specified amount of access to a particular record, such as a case, account, or contract. For example, you can share an account with a team and specify that ...

territory

Software; CRM applications

A geographical area that a salesperson is assigned to.

unit

Software; CRM applications

A measurement that specifies in what quantity a product will be sold.

workflow rule

Software; CRM applications

A set of action steps that are enabled for a business process or sales process. Workflow rules determine the required activities for a workflow and in what order those activities must be performed.